At Rustic Woods, we aim to deliver quality furniture safely and on time. Please read our Shipping & Delivery Policy carefully.
Order Processing Time
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Orders are processed within 1–3 business days after successful payment
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Customized or made-to-order furniture may take additional processing time
Delivery Time
Estimated delivery time:
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Ready products: 5–10 business days
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Customized furniture: 15–30 business days
Delivery timelines may vary due to:
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Location
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Product size
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Weather conditions
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Unforeseen logistics issues
Delivery Method
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Furniture is delivered through our trusted logistics partners
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For large furniture items, ground-floor delivery is provided unless otherwise mentioned
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Installation or assembly (if available) may be chargeable
Delivery Attempts
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Our delivery partner will attempt delivery 2 times
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If delivery fails due to customer unavailability, re-delivery charges may apply
Damaged or Missing Items
If your order arrives damaged or incomplete:
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Inform us within 24 hours of delivery
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Share clear photos or videos of the issue
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Do not discard original packaging until the issue is resolved
Delays in Delivery
While we try our best to meet delivery timelines, delays may occur due to circumstances beyond our control. We will keep you informed in such cases.
Order Tracking
Once your order is shipped, tracking details will be shared via email.
Contact Us
For any shipping or delivery-related queries, contact us:
Email: rusticwoods.official@gmail.com
Phone: +91 9414100901, +91 9214100900